InGoal Magazine (ingoalmag.com and the InGoal Magazine app for iPhone) is published by InGoal Media Inc., based in British Columbia, Canada. This policy explains what personal information we collect, why, who helps us handle it, and the choices you have.
Privacy contact
Our Privacy Officer is responsible for how we handle personal information. Contact: privacy@ingoalmag.com. Write to this address with questions, to see or correct the information we hold about you, to ask us to delete your account, or to make a complaint.
What we collect and why
Membership and account. When you join or receive a membership, we collect your name and email address, and any mailing address or other details you choose to give us. We use them to run your membership, give you access to members’ content and send account emails such as receipts and renewal notices. Payments are handled by Stripe. We do not store card numbers.
Signing in. On the website and in the app you sign in with your email address. We email you a sign-in link or code.
Reading, watching, listening and searching. We record what you use on our site and in the app, such as the articles you open, the videos you play, the articles you save and what you search for. If you are signed in, these records are linked to your account. We use them to provide features (such as Saved articles), to understand what readers find useful and to protect members’ content. Search logs are deleted after 90 days.
Email newsletters. If you sign up, we use your email address to send our newsletters. Every newsletter has an unsubscribe link.
Contact forms. When you contact us through the website or the app, we collect your name, email address, message and IP address, and use them to reply and to filter spam.
Comments. Commenting requires signing in. We store your comment, IP address and browser details for moderation and security.
Website analytics, advertising and cookies. On the website we use Google Analytics, Cloudflare and our own tools to understand how visitors use the site, and the Meta (Facebook) Pixel to measure our advertising. When you buy a membership, we may send Google and Meta a record of that purchase. For Meta, this includes your email address and name in encrypted (hashed) form, so it can measure which of our ads led to a membership. We also set cookies that keep you signed in and remember how you first reached our site (a referral cookie that lasts up to 90 days). You can block or delete cookies in your browser at any time, and doing so does not affect your membership.
The InGoal Magazine app
The app does not let you create an account. Existing members sign in with the email address they use on ingoalmag.com.
The app contains no advertising, no third-party analytics and no code that tracks you across other companies’ apps or websites. It does not use your device’s advertising identifier.
When you use the app, we collect:
- your email address, when you sign in, sign up for the newsletter or send us a message;
- a random identifier the app creates for your installation, used to keep you signed in, protect members’ content and count usage;
- what you open, play, save and search for, linked to your account if you are signed in;
- your notification choices and the device token Apple needs to deliver notifications;
- crash and performance reports, used to fix problems.
Notifications are optional. Turn them off in the app or in your iPhone’s Settings. Offline copies of articles and your reading position stay on your phone. Deleting the app removes them, but it does not delete information we already hold on our servers (see “Your choices and rights”).
Service providers
We use service providers to run our site and app. They process personal information on our behalf, only to provide their service to us, and are required by their terms to protect it. Our main providers are:
- Stripe (payments)
- Postmark (account and sign-in emails)
- Amazon Web Services (newsletter delivery; our newsletter system runs on our own server)
- Google (Google Analytics on the website, and business email)
- Meta (advertising measurement on the website)
- Cloudflare (security, performance and spam protection)
- Vimeo (video) and Transistor (podcast audio). In the app, videos and episodes stream directly from these services.
- Anthropic and OpenAI, for some website features, such as AI-assisted search and spam screening of messages sent through our forms. Only the text you enter is sent for this purpose.
- Websavers (website hosting)
Articles may include posts and videos from other sites (such as X, Instagram, YouTube and NHL.com). That content works as if you visited those sites, and they may collect information under their own policies.
Several of these providers are located outside Canada, mainly in the United States. Your information may be processed there and may be accessible to the authorities of those countries.
We do not sell personal information.
How long we keep information
We keep personal information as long as we need it for the purposes described above, or as long as the law requires. For example, we keep payment records as long as Canadian tax law requires and membership records while your account is active and for a reasonable period afterward. When we no longer need information, we delete it or remove anything that identifies you.
Your choices and rights
You can:
- ask to see the personal information we hold about you, and ask us to correct it;
- ask us to delete your account and the personal information linked to it. Deleting your account ends your access to members’ content, and we may keep records the law requires, such as payment records;
- unsubscribe from our newsletters at any time;
- turn off app notifications at any time;
- withdraw your consent to other uses, subject to legal or contractual limits. Some features may stop working.
Email privacy@ingoalmag.com for any of these. We will respond within the time required by British Columbia’s Personal Information Protection Act. If you are not satisfied with our response, you can contact the Office of the Information and Privacy Commissioner for British Columbia (oipc.bc.ca).
Children
Our site and app are for goaltenders, coaches and parents, and are not directed at children under 13. Memberships are bought by adults. If you believe a child under 13 has given us personal information without a parent’s consent, contact us and we will delete it.
Security
We use reasonable safeguards to protect personal information, including encrypted connections and limited access to personal data. No system is completely secure.
Save Tracker
Save Tracker has its own privacy policy at save-tracker.com/privacy. Game data saved by earlier versions of the app is stored on ingoalmag.com. You can delete it in the app (Settings → Delete All Data) or by emailing privacy@ingoalmag.com.
Changes
We update this policy when our practices or providers change, and change the date at the top when we do. If we make an important change, we will tell members by email or on the site.